After Hours Emergency Maintenance
Multi-housing properties require constant maintenance, and no matter how you try to prevent problems, it’s inevitable that an emergency issue will arise, usually during the night or on a weekend. Maintenance technicians have a challenging job and often need to be on-call 24/7 to handle any problems.
Building Maintenance Management understands the struggle property managers and maintenance staff face when keeping after their facilities. That’s why we are glad to offer our after hours emergency maintenance service. This is a way to keep maintenance staff available for your property 24/7/365 without draining time and energy from only one or two people.
By utilizing this service, your maintenance staff can work during their scheduled hours, but when they go home for the evening or weekend, they don’t have to be on-call for emergencies. Instead, BMM will be available to handle any issues that arise when your maintenance staff are off.
How Does it Work?
Property managers who want to benefit from our after hours emergency service will sign up and pay a monthly rate based on the number of units at the property or the size of the commercial building. You will designate what hours and days you need our services, and our maintenance technicians will be on-call during those times.
We have a call center where any after hours maintenance inquiries will come. If it’s constituted as an emergency, one of our maintenance technicians will be sent out to handle the issue. We will have employees on different shifts so all hours of the night, weekends and holidays will be covered.
Our staff will communicate with the in-house maintenance crew so they will know the details of any emergency call, what was done and if there’s any follow up work they need to handle. Basically, our crew is just an extension of each property’s maintenance staff.
Benefits of Using BMM’s After Hours Emergency Service
- Skilled maintenance technician available for your property 24/7/365
- Reliable call center
- Fast response time to emergencies
- Detailed reporting of maintenance issues
- Actual time off for in-house maintenance staff
- Increased retention of maintenance staff
BMM has more than 30 years of experience working in the property maintenance industry. We’ve seen the struggles property managers have with maintenance issues, and we hope this service will help alleviate some of the extra stress that comes with after hours maintenance calls.
Learn More or Sign Up Today!
If you would like more information about our after hours emergency maintenance service or would like to sign up for this service, please give us a call at 763-541-4886 or contact us. We look forward to working with you!